1. The price superiority of Soobest >Top
We find that the wedding dresses in local bridal shops are always expensive. So why not purchase your wedding dress online which can save you lots of money. We are the one of trustworthy online shop. Running our wedding dress business mainly online gives the possibility for us to lower our prices. Make sure to check out the return policy first. If the dress you ordered didn't completely fit your satisfaction, you can get your money or exchange your order.
2. Methods to measure the size of our wedding gowns >Top
Wedding gowns in standard size are available. We can also provide custom dress according to your personal measurements. So you can either select your ideal dress in right size presented on our Size Chart or give us your personal measurement and order your custom dress. Please review the information about “How to Measure” first.
3. Check your account regularly >Top
When you figure out your selection the information of the production will be present in your Soobest account. The information includes the name of the item, shipping address, shipping method, payment information, etc. If you update your information and change your order, they will be shown in your account too. Please check your account regularly because we will inform your tracking number in it. We will also mail the tracking number of your order and links to you after we ship out the package.
4. Modifications and alterations that are available to a dress you ordered >Top
Plenty of alterations to make your dress fit you:
1) Side seams and back seams- Side seams and back seams in torsos make it possible to adjust the wedding dress to fit your figure. It is also available to those gowns ordered according to Size Chart. When it comes to torsos, alterations have always been presupposed so that the side seams can be let out up to approx 3 inches or1-2 sizes while the back seams can be let out a little bit. In these ways, wedding dress is quite adjustable beyond your imagination.
2) Shoulders- Shoulder seams can be added in order to heighten a gown.
3) Length - The heel height of your shoes been considered, maybe the length of your gown can be shortened in some way. Absolutely, the wedding gowns also can be shortened. Some of them can be shortened from waist while the others can be shortened by changing the hemline.
4) Bustle - It refers to frame or padding, which can be used to puff out a woman's dress at the back. It's removable for all wedding gowns with attached train.
5. Should I pay my country’s Custom House import tax? >Top
According to our previous experiences, import tax on low volume personal imports is not required in most countries.
6. How long will it take for the order to be shipped to me? >Top
It is estimated that 15-20 days are needed to tailor your wedding dresses. Also about 3-8 working days have to be reserved for transporting the package from our facilities to your destination. No matter you prefer choosing a standard size or giving us your custom measurements, all our dresses suits are specially tailored for you from the very beginning. Therefore, there are some differences for these special items regarding shipping time and our return policy.
7. You mean you can reach any countries, including my country? >Top
Of course, 180 countries are included in our delivery list. Sending products to your country will be out of question.
8. Are these dresses new? >Top
Certainly, we only sell gowns and products which are new and right from the designer. Resale items are declined the offer.
9. How can I contact Customer Service? >Top
You can always find someone at your service any time in a week if you have any questions. We put a lot of emphasis on the promptness of customer service and will make the utmost efforts to meet the satisfaction of our customers. If you have any problems, comments or suggestions, please get in touch with our customer service representatives.
10. Does it have security insurance to shop on Soobest.com? >Top
On Soobest.com, we put priority on protecting our customers’ information. Your payment information will be deleted as soon as the deal is closed. Therefore, security is guaranteed. What’s more, we will not reveal your information to third parties. More details are available in our privacy notice.
11. How to place an order from Soobest? >Top
As long as you follow our instructions, placing an order is not only time-saving but also convenient.
12. What’s the appropriate time to order? >Top
It takes 2-3 weeks for delivery to reach your place from the designer. In terms of fast track order dresses, 1-2 weeks are required at most for them to be shipped from our manufacturers according to availability. So please place your order as early as possible. In doing so, there will be sufficient time left for production and shipping. In addition, you can also have a period of time available to adjust to any alterations by any possibility.
13. How can I trace my order information? >Top
A tracking number will be sent to you automatically the moment the order ships, followed with updates on our websites. Please don't hesitate to contact your carrier to trace your package. Otherwise, you may get in touch with our customer service department if you need to be informed of the latest information of your order. It’s our greatest pleasure to be of further assistance to you.
14. Why choose Soobest? >Top
We offer a wide range of selections of high quality products at preferable prices. Our staff is always dedicated to helping you pick out the right products and shipping products to your destination worldwide free of charge.
15. Is there any special discount for my order? >Top
Yes, for information of special discount for your order, you can contact our online salesman or representative. It depends on the amount of your order. You may also get special coupon based on your requirement.
16. What’s the difference between EMS, UPS, DHL, TNT and Sagawa Express? >Top
The ways of transportation of the delivery your package from Soobest warehouses to every corner of the world include DHL, EMS, TNT, and UPS. But our primary shipping method for free shipping orders is standard international shipping. Our valued buyers can also choose one of the above mentioned shipping companies and cover the extra shipping cost.
17. Generally speaking, what material does the wedding on Soobest.com apply? >Top
Satin: the most frequent material for wedding dress. The texture is a little bit thicker, sound in drape feeling, weight sense and strong warm-keeping feature.
The suitable styles: it is suitable for A-line and mermaid trumpet wedding with the art of line to express the grand sense. The wedding in empire waist style or plus size train with jewelry feeling are usually made by satin.
Lace: with the elaborate luxurious feeling and feature of romantic atmosphere, its unique producing handicraft is quite suitable for expressing the noble disposition in accordance with beads.
The suitable styles: lace could be used for straight length or the items with train, or be covered with other texture to illustrate the beautiful body shape of bride. It would be available for any style if applied as accessories.
Gauze: transparent or half-transparent solid gauze or artificial fiber would be similar to Tulle in touching feeling by hand; however, it may be smoother. Its luster and quality could be better, so it is proper to decorate it with lace, beads and embroidery on the surface for the beauty sense in hazy romance.
The suitable styles: cascading style for rendering the atmosphere and princess-style palace dress. Or, it could be applied in huge size on the long train of wedding. It could be used as simple cover yarn above the main texture for sheath wedding.
Net: the net over pulp, rayon or nylon would be used to produce the fluffy effect. Compared with organza, it is more transparent with soft and elegant feature to show the beauty of hazy romance.
The suitable styles: cascading style for rendering the atmosphere and princess-style palace dress. Or, it could be applied in huge size on the long train of wedding. It could be used as simple cover yarn over the main texture for sheath wedding.
Chiffon: soft and thin real silk in half-transparent or artificial fiber cloth. It would be sound in drape feeling.
The suitable styles: it would be frequently used for making dress, Greek wedding dress or the items with elegant sense.
Taffeta: shiny fabrics with folding fiber texture. It is quite suitable for the wedding with folds.
The suitable styles: the texture is frequently used for the item which needs unique luster.
Silk: smooth, soft and the most expensive wedding texture. With the particular luster, thin feature and smooth touching sense, it owns the naturalist disposition. Silk and chiffon would be the first choice of texture for summer wedding.
The suitable styles: it is suitable for straight length or mermaid trumpet, which may ask for superb body shape. In addition, it may also fit the straight length wedding in Greek style, or the empire waist style with simple decoration.
Artificial silk: almost of artificial silk would be made from micro-polypropylene fiber, basically belonging to the Dacron range. But almost of the artificial silk is viscose fiber. Its plant feature gains the silk style. It is shining, smooth for touching with sound drape feature out of sheath.
The suitable styles: it could be used for female shirt and dress material.
18. How to Maintain a Wedding Dress? >Top
Spotlessly white wedding dresses would turn yellow easily after being put away for a long time. Therefore, it is essentially important to have the wedding dress washed in the manner of wet cleaning, given that the tiny accessories decorated on the dress are vulnerable to the erosion of the chemicals in dry cleaning. The wedding dress should be thoroughly soaked and cleaned in water which is mixed with a moderate and neutral detergent. It can not be washed or dehydrated in a washing machine, nor be exposed to extreme sunlight, or else the dried wedding dress would become rather crisp and fragile. What's more, the sweep train, sequins and decorating flowers on the dress may easily fall off if they are dried in the blazing sun. After being dried, it shall be stored in a cool and dry place. Do not hang up the dress, since the heavy weight of the dress would stretch its length or even tear it apart. Before keep it as a collection, please make sure your hands are washed clean so that they are free of any cosmetics. Otherwise, tiny yellow spots may be found on the dress after a while.
19. Five Tips for Selecting a Wedding Dress >Top
1) Maximizing Favorable Factors and Minimizing Unfavorable Ones
If you want to know how to select a wedding dress properly, you should take a good look at yourself in a mirror, study your own physical features thoroughly, and then decide what kind of wedding dress would look great on you by maximizing favorable factors and minimizing unfavorable ones according to your own physical features.
2) Finding a Suitable Slip under the Wedding Dress
Finding a suitable slip under the wedding dress would bring out your smooth and delicately curving lines.
3) Picking the Right Color for Yourself
The white color of a wedding dress is not monotonous. A genuinely pure white would make anyone’s skin seem pale. As an alternative, you may want to consider choosing a wedding dress in warm ivory white color, or in a pinkish color.
4) Making the Best Use of the Patterns
There is no need for you to be worried about innovative changes. Make the best use of the patterns that you like with the right size and measurement, even if the patterns come in dots and stripes.
5) Taking Wedding Accessories into Account
Wedding accessories such as shoes and jewelry should be matched with the wedding dress on the whole and the secret of making it happen can be put in simply one word – “balance”.
We can assure you that you will be satisfied with our products and service. To make you satisfied and happy is our primary aim. We will go all lengths to make sure that the job is properly done even if it means working overtime. We do our best to meet your particular needs and make sure the order process goes wonderfully. If you are searching a particular dress but can’t find it on our website, please feel free to contact us. We can get many widely advertised dresses for you at extremely low prices. If you are not that confident about your figure, say, not slim enough don’t worry. We make dresses with plus size to fit your body. If you need your dress in a hurry, we work overtime to ensure the timeliness of the arrival of your package.